Telephone Interpreting

/Telephone Interpreting
Telephone Interpreting 2016-12-04T20:13:04+00:00

The MAGNUS Language Valet connects your staff and patients by phone to highly skilled, professional interpreters trained in medical vocabulary 24 hours a day, every day of the year, in more than 150 languages. Understanding what a patient is saying helps to ensure that doctors and staff are fully informed and can make wise, cost effective, defendable decisions. It helps put the people you serve at ease, allowing them to speak to you in their own language.

Special requests, at your service

Many people prefer to have a female or male interpreter on gender-sensitive topics or because of religious or cultural preferences. Patients with ongoing conditions prefer to use the same interpreter throughout the course of treatment. At times, a patient would prefer an interpreter who not only speaks their language but who is also from their home country. At the MAGNUS Language Valet, we pride ourselves on delivering a superior level of service, customized to fit your needs and preferences. If you or the people you serve have a special request, please let us know. We will work to accommodate it at no extra charge

Simple, secure, and reliable

The MAGNUS Language Valet assists you by providing:

  • Instant phone access to trained, professional interpreters
  • Service 24 hours per day, every day of the year
  • Interpreters located in almost all cases within the United States (familiar with American medical/insurance terminology)
  • Professional assistance in over 150 languages
  • Clear, no-hassle billing at competitive rates
  • Free support for customized requests
  • Free training of your staff on the use of our services
  • A component toward compliance with federal requirements mandating access to interpreter services

Your Satisfaction is Guaranteed

We choose only the best interpreters, and we are extremely confident of their capabilities. That is why we offer a full satisfaction guarantee. If you feel that an interpreter has not performed acceptably, please inform us and there will be no charge.

Call us at 1-800-965-9321.