Whether you need an interpreter for a physician/patient encounter or a member service call, work with MAGNUS. The MAGNUS Language Valet is designed specifically for the healthcare industry. We can respond in-person or over the phone via the Language Valet. Just let us know your specific interpreting session requirements or give us a call at (800) 965-9321 and we’ll arrange everything.

Precise communication is critical in the delivery of quality medical care and also to efficiently process member requests. Understanding what a patient is saying ensures that medical personnel are fully informed and can make wise, cost effective, defendable decisions. And it helps put the people you serve at ease, allowing them to speak to you in their own language. With reimbursement now tied directly to patient and member satisfaction scores, ensuring a good encounter through clear communication is more important than ever.

Special requests, at your service

Many people prefer to have a female or male interpreter on gender-sensitive topics or because of religious or cultural preferences. Patients with ongoing conditions prefer to use the same interpreter throughout the course of treatment. At times, a patient would prefer an interpreter who not only speaks their language but who is also from their home country. At the MAGNUS Language Valet, we pride ourselves on delivering a superior level of service, customized to fit your needs and preferences. If you or the people you serve have a special request, please let us know. We will work to accommodate it at no extra charge.